Refund Policy
Welcome to Hustlers Legacy. Our goal is to create a fair and transparent experience for both customers and creators. By purchasing products, services, or subscriptions through our platform, you agree to the refund terms below.
1. Digital Products
Due to the nature of digital products, all digital sales are generally final and non-refundable.
This includes, but is not limited to:
Digital downloads
Courses
E-books
Templates
Exclusive content
Membership access
Software or digital tools
Refunds may only be granted if:
The product is defective or inaccessible
The wrong product was delivered
A technical issue prevents access and cannot be resolved
2. Physical Products
Physical products sold by creators on Hustlers Legacy may be eligible for refunds or returns within 14 days of delivery.
To qualify:
The item must be unused and in original condition
Proof of purchase may be required
Return shipping costs may apply unless the item is defective
Creators are responsible for handling physical product fulfillment and return requests.
3. Subscriptions & Memberships
Subscription-based products or creator memberships can be canceled at any time unless otherwise stated by the creator.
Please note:
Subscription payments already processed are generally non-refundable
Canceling a subscription prevents future charges but does not retroactively refund previous payments
Access remains active until the current billing period ends
4. Creator Responsibility
Independent creators and vendors on Hustlers Legacy are responsible for:
Product quality
Delivery
Customer support
Order fulfillment
Return handling where applicable
Hustlers Legacy acts as a platform connecting creators and customers and is not directly responsible for individual vendor operations.
5. Fraud, Abuse & Chargebacks
We reserve the right to:
Deny refund requests in cases of abuse, fraud, or suspicious activity
Suspend accounts involved in fraudulent chargebacks
Remove products or creators violating platform policies
6. Disputes
If you experience an issue with a purchase, we encourage customers to first contact the creator directly.
If a resolution cannot be reached, you may contact the Hustlers Legacy support team for further review.
7. Policy Updates
Hustlers Legacy may update this Refund Policy at any time to reflect platform changes, legal requirements, or improvements to our services.
Continued use of the platform after updates constitutes acceptance of the revised policy.
Contact
For refund-related questions or disputes, please contact us through the official support channels available on the platform.